Effective Date: 14/02/2024

Erotic Massage London Terms

These Terms & Conditions (“Terms”) are the guiding principles for using our Incall and Adults ONLY mobile massage services, website, and related platforms. Before using our services, please take a moment to carefully read and understand these Terms. By engaging our services, you acknowledge your agreement to these Terms and establish a legally binding contract with Erotic Massage London. If you do not consent to these Terms, kindly refrain from using our services.

1. Services

1.1. Mobile & Incall Erotic Massage Services: Erotic Massage London offers professional massage therapy services at your chosen location within London, referred to as “incall.” We also provide services at your hotel or private residence, known as “outcall massage.”

1.2. Appointment Booking: You can conveniently book appointments through our website or by contacting our customer support team, subject to availability.

1.3. Payment: Payment for services is due at the beginning of your booking and is directly made to the masseuse.

2. Cancellation and Rescheduling

2.1. Cancellation: To avoid a cancellation fee, please cancel your appointment at least 1 hour in advance. Late cancellations may result in a fee, as specified on our website.

2.2. Rescheduling: You can reschedule your appointment at no additional cost, subject to availability, if you do so at least 1 hour in advance.

3. Privacy and Confidentiality

3.1. Privacy: We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

3.2. Confidentiality: Our therapists are committed to maintaining the confidentiality of your personal information and any shared details during your massage session. Please do not share or request personal details, such as contact information, with the masseuse. This is strictly prohibited and is a breach of our terms of service. This is to protect the privacy of your details and those of the masseuses.

4. Conduct and Responsibilities

4.1. Client Conduct: You agree to treat our therapists with respect and professionalism during your massage session. Any inappropriate behavior or harassment towards our therapists will not be tolerated.

4.2. Health Information: You are responsible for providing accurate and current health information to ensure your safety during the massage session. Please inform your therapist of any medical conditions or concerns before the session.

5. Liability

5.1. Limited Liability: Erotic Massage London operates solely as a booking agency and not as a service provider. Therefore, we do not assume liability for any injuries, losses, or damages that may occur during or as a result of the massage session.

5.2. Indemnification: You agree to indemnify and hold Erotic Massage London harmless from any claims, losses, or liabilities arising from your use of our services or any breach of these Terms.

6. Modifications

6.1. Changes to Terms: Erotic Massage London reserves the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on our website.

7. Termination

7.1. Termination: Erotic Massage London retains the right to terminate your access to our services at our discretion, without prior notice, in the event of violations of these Terms or inappropriate conduct.

8. terms & Conditions – REFUNDS

Our refund policy for massage therapy services is as follows: We, as a booking agency, do not process financial transactions, and we are not directly involved in payment processes. Hence, refunds, if applicable, are exclusively managed by the massage therapist you book with at your appointment.

Regarding refunds:

• We do not handle payments, so any refund requests should be directed to the massage therapist providing the service.
• Refund eligibility and criteria are determined solely by the massage therapist, who may consider factors like appointment cancellations or service quality concerns.
• If you wish to request a refund, please communicate directly with the massage therapist before or during your appointment.
• Our booking agency does not provide financial compensation for massage therapy services or related issues. Any complaints or concerns should be discussed with the massage therapist, although they may not guarantee financial compensation.

By booking a massage therapy session through our agency, you acknowledge and agree to abide by the refund policy outlined above.

9. Governing Law and Jurisdiction

9.1. Governing Law: These Terms are governed by the laws of England and Wales.

10. Complaints Handling

10.1. Complaints Procedure: At Erotic Massage London, we take all complaints seriously and are committed to ensuring your satisfaction. If you have any concerns or complaints about your massage experience, please follow our complaints procedure:

• Contact Us: Reach out to our customer support team as soon as possible after your massage session to report your concern. You can contact us through our website or by calling 07488894505
• Detailed Information: Provide us with detailed information about your complaint, including the date, time, and location of the massage, the name of the masseuse, and a description of the issue.

10.2. Investigation: Upon receiving your complaint, we will promptly investigate the matter. This may involve contacting the masseuse for their perspective and gathering all relevant information.

10.3. Resolution: We will make every effort to resolve your complaint in a fair and satisfactory manner. This may include actions such as addressing service quality concerns, offering an alternative massage session, or providing guidance on how to prevent similar issues in the future.

10.4. Ceasing Promotion: If a complaint is found to be valid and substantiated, we reserve the right to cease promoting the masseuse involved, ensuring the quality of our services.

10.5. Feedback: We value your feedback, as it helps us continually improve our services and maintain our commitment to excellence. Your input is essential in ensuring the highest level of satisfaction for all our clients.

11. Contact Information

11.1. Contact Us: If you have any questions or concerns about these Terms or our services, please contact us or call 07488894505

By using Erotic Massage London’s services, you confirm that you have read, understood, and accepted these Terms and Conditions. These Terms constitute the entire agreement between you and Erotic Massage London regarding your use of our services.